Certivius

Last updated: August 7, 2026

Introduction

At Certivius, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how 103 Software Solutions LLC dba Certivius ("we," "us," or "our") collects, uses, shares, and protects information when you use our structured learning and certification platform.

Information We Collect

We collect information to provide a better learning and coaching experience. The types of information we collect include:

• Account Information: Name, email address, password, and profile preferences when you register an account.
• Study and Progress Data: Study guides, flashcards, notes, modules completed, practice test scores, coaching session history, and learning progress metrics.
• AI Coaching Interactions: Text queries and chat transcripts with our AI-powered coaching features to personalize study recommendations.
• Payment Information: For premium subscriptions, transaction details are processed securely by Stripe; we do not store full credit card information.
• Usage and Device Data: IP address, device type, operating system, browser type, and information about how you interact with the platform (e.g., page views, session duration, and feature utilization).

How We Use Your Information

We use the collected data for the following purposes:

• To operate, maintain, and provide the full features of the Certivius platform.
• To deliver personalized, AI-driven study plans and real-time coaching suggestions.
• To process billing transactions and manage premium subscriptions.
• To analyze platform usage trends and optimize our study tools and learning paths.
• To send system updates, security alerts, and customer support communications.

Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data in the following circumstances:

• Service Providers: With trusted vendors who perform services on our behalf, such as payment processing (Stripe), cloud hosting, analytics, and AI model providers, subject to strict data protection agreements.
• Legal Compliance: If required by law, subpoena, or government regulation, or to protect the safety, rights, and security of our users and the public.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention and Deletion

We retain your study records and account details for as long as your account remains active or as needed to provide you with the service. You may edit or delete your study content within the application, or request complete account and data deletion by contacting us.

Children's Privacy

Certivius is designed for professionals and mature students preparing for certification exams. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected data from a child under 13, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date above.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at security@certvius.com.